Frequently Asked Question

Pre-Keynote Correspondence and Exercises

• Email asking participants to complete the pre-keynote survey
• Email asking participants to complete the two exercises to help them get ready for the workshop
• Exercise One-A
• Exercise One-B
• Survey

Keynote Workshop 1 – Winning Your Audience

• PowerPoint Presentation
• Speaker’s notes

Handouts

• Today’s Agenda
• Definitions of Emotional Intelligence
• Tool Kit 1 – Four Steps of an Emotionally Intelligent Event
• Getting a Bead on Worker’s Emotions (Blue Ridge Business Journal Article by Dana Ackley)
• EQ Tool Kit 2 – The 16 EQ-i 2.0 Skills of Emotional Intelligence
• Exercise One-B – Identifying the Key EQ Skills for Your Job
• Six Components of Organizational Climate
• EQ Took Kit 3 – Six Leadership Styles
• Selecting the Right Leader for Your Company (Blue Ridge Business Journal Article by Dana Ackley)
• Exercise Two-B – Using EQ to Solve Current Team Problems
• The EQ Leader Program 2.0 Overview
• Ten Steps to an Effective EQ Development Plan
• The Mood Journal Exercise

Optional Matching Exercise for Learning the 16 EQ Skills (Can be used with either keynote)

• Coach’s Instructions for Matching Exercise
• Instructions and Descriptions – (for participants)
• Pictures for Matching Exercise
• 16 Learnable Skills – answers – hand out last

Keynote for Specialized Audience – Outline View – contains notes

Assessment – Report Writing – Feedback

• Interview Questions and Form
• EQ-i 2.0 Interpretive Protocol Worksheet
• Personalized Report Template for EQ-i 2.0
• Personalized Report Template for EQ 260
• Feedback/Debrief Session

Ten Step Developmental Planning Workshop

• PowerPoint Presentation
• Speaker’s Notes

Handouts

• Three versions of the ABCDE Method and Examples for CEOs, Executives, Managers
• Ten Steps to a Developmental Plan Worksheet
• Force Field Analysis

EQ Development

Exercises for Building the 16 EQ Skills

• Building Assertiveness 11 exercises
• Building Emotional Expression 8 exercises
• Building Emotional Self Awareness 15 exercises
• Building Empathy 14 exercises
• Building Flexibility 10 exercises
• Building Happiness/Well Being 11 exercises
• Building Impulse Control 13 exercises
• Building Independence 9 exercises
• Building Interpersonal Relationships 18 exercises
• Building Optimism 9 exercises
• Building Problem Solving 6 exercises
• Building Reality Testing 10 exercises
• Building Self Actualization 12 exercises
• Building Self Regard 12 exercises
• Building Social Responsibility 12 exercises
• Building Stress Tolerance 9 exercises

Marketing and Selling

• The Six Steps of Marketing Worksheet